Various global companies have been choosing India as their preferred destination for their virtual back-office support. It remains a popular choice as of today.

There being several factors that make India an attractive option for these organizations, one of them primarily is the availability of skilled professionals in almost all the sectors.

The current emerging skillset of the professionals lie in various back-office industries such as data entry, customer support, finance, IT support, and much more.

Here are few perceived reasons towards this growth-

Adaptability: Backoffice support tends to rapidly evolve with the organizational requirements and needs. The education system in India critically emphasizes adaptability and problem-solving skills thus, helping graduates to quickly learn and adapt to new tools, technologies, and processes. 

Quality Education System: India pioneers well-established higher education system that is tiered and fosters multidisciplinary approach. This produces graduates with strong technical and managerial skills, making them well-suited for roles in IT support, data analysis, finance, and management. Further, professionals entering the workforce often tend to have a broader understanding of various subjects, enabling them to handle diverse tasks effectively virtually.

Continuous Learning Culture: The Indian education system encourages and values continuous learning. This mindset encourages professionals to keep updating their skills and knowledge, which is crucial in an ever-changing global business landscape.

English Language Proficiency & Soft-skills Development: English is often the medium of instruction in higher education institutions in India. Further, various educational institutions emphasize the development of soft skills such as teamwork, communication, and interpersonal skills. This skillset brings in seamless collaboration and communication while providing virtual support to various global clients. 

A Global Services Location Index (GSLI) ranks India to be at one of the top destinations for outsourcing and the reports states that-

“India is the all-around standout, able to provide manpower for any type of offshoring activity. With its first-mover advantage and deep skill base, it still maintains the lion’s share of the IT services market.”

While stating that India’s education system does produce a large pool of skilled professionals, it is vital to note that there can still be variations in skill levels and expertise.

Global companies seeking Virtual Backoffice Process support are to carefully evaluate potential service providers so as to ensure they align with their specific requirements and quality standards.

FinacPlus has already been a part of 32+ global client operations with proven expertise in providing virtual assistance. With our 480+ employees and tiered operations we have contributed to our clients’ businesses’ 4X growth at a cost-effective price with real-time availability and reliability.

If this interests, you or are planning to establish your Backoffice operations efficiently and have any questions regarding the process- please feel free to leave your details on one of our forms and we will get back to you or reach out at sadhana@finacplus.com