Problem Statement:

In 2018, a pioneering USA-based start-up in the multifamily lending industry pursued to establish a robust back-office operations to support its growing business. As a newly founded bridge lending platform, the client needed reliable support to execute critical functions such as loan sizing, underwriting, securitization, and asset management. Limited resources and operational constraints in the initial phase made it essential for the client to find an efficient and cost-effective partner to scale their operations seamlessly.

Solution provided:

FinacPlus stepped in as a trusted partner, referred by an existing client, to provide virtual back-office process support. Initially, we allocated a single resource to assist with loan sizing. Over time, as the client’s needs grew, FinacPlus expanded its support team to over 20 skilled professionals.

 Our comprehensive suite of services now includes:

• Preliminary Loan Sizing: Assessing deals to provide clients with quick and accurate loan metrics.
• Loan Underwriting: Delivering detailed analyses to ensure sound lending decisions.
• Loan Securitization: Supporting the pooling and packaging of loans for capital market transactions.
• Asset Management: Monitoring loan portfolios to maximize returns and mitigate risks.
• Accounting Functions: Providing end-to-end support for financial reporting and compliance.

The partnership between FinacPlus and the client exemplifies our commitment to fostering growth and operational efficiency. By delivering tailored, high-quality process support services, we have become an integral part of their journey from start-up to industry leader. By aligning with the client’s evolving needs, FinacPlus helped establish a scalable and efficient operations base in India.

Impact achieved:

• Scalable Growth: FinacPlus facilitated the client’s seamless transition from a start-up to a growing industry player, ensuring operational readiness at each stage.
• Operational Excellence: Our services enabled the client to focus on strategic growth while relying on accurate and reliable back-office support.
• Cost Efficiency: The India-based operations helped the client achieve significant cost savings without compromising on quality.
• Business Expansion: The client is now expanding into fixed-rate lending and planning to hire over 10 new resources in 2025, with a vision to double operations in India by 2026.