Client Snapshot
Client SnapshotClient: Climate Technology Platform
Industry: Climate Technology / Sustainability Platforms
Mission: Decarbonizing global supply chains through verified emissions measurement
Engagement Model: Offshore managed services with skilled freelancers
The Challenge
The ChallengeIn 2024, a fast-growing global climate technology platform partnered with FinacPlus to strengthen its supplier engagement and utility activity data collection operations. As enterprises increasingly relied on the platform to measure, manage, and reduce their environmental impact, the demand for accurate, verified, and audit-ready utility data became business-critical. 
The core challenge? Manual collection and interpretation of utility bills across a global supplier base—covering electricity, gas, fuel, water, and waste.
These documents arrived in:
- Image-based PDFs
- Text-based (non-image) PDFs
Text-based (non-image) PDFs- Multiple regional formats and languages
Each document varied widely by geography, utility provider, and supplier maturity, often featuring:
- Complex layouts, tables, and graphics
- Complex layouts, tables, and graphics
- Non-standard billing periods and units of measure
- Non-standard billing periods and units of measure
- Inconsistent terminology and data placement
Adding to the complexity, the client required 100% manual data collection and validation—making accuracy, consistency, and audit readiness at scale absolutely essential. 
The FinacPlus Solution
The FinacPlus SolutionFinacPlus embedded seamlessly into the client’s supplier engagement and climate data workflows, aligning fully with established data standards, validation rules, and platform requirements.
To meet fluctuating workloads, FinacPlus implemented a flexible delivery model using 2–4 trained freelance analysts, scaled incrementally based on monthly demand. This ensured both cost efficiency and operational agility. 
Key Solution Highlights:
- End-to-End Utility Data Operations
Manual collection, interpretation, and validation of electricity, gas, fuel, water, and waste data
- End-to-End Utility Data Operations
- Expert Handling of Complex Documents
Accurate interpretation of image and non-image PDFs, including tables, charts, and graphical data
- Expert Handling of Complex Documents
- Quality-First Operating Model
Structured training, detailed SOPs, multi-level reviews, and escalation paths for ambiguous or high-risk data
- Quality-First Operating Model
- Fully Managed Services
FinacPlus handled recruitment, onboarding, training, productivity tracking, and quality control—freeing the client to focus on platform growth
- Fully Managed Services
This approach ensured that even the most non-standard utility documents were interpreted correctly, maintaining decision-grade, verified data integrity.
Impact & Results
Impact & ResultsFrom Month One, the client saw clear, measurable improvements across key performance areas—and momentum continued to build each month thereafter. 
Key Outcomes:
- Faster Time to Market
Reduced turnaround time for validated utility data—despite fully manual processing
- Faster Time to Market
- Improved Data Quality & Consistency
Reliable interpretation of consumption values, billing periods, and units across geographies
- Improved Data Quality & Consistency
- Expanded Supplier Coverage
Ability to scale utility data collection across a growing and diverse supplier network
- Expanded Supplier Coverage
- Fewer Clarification Cycles
Reduced back-and-forth with suppliers due to high first-pass accuracy
- Fewer Clarification Cycles
With a stronger data foundation, enterprises using the platform were better equipped to:
- Operationalize climate action
- Operationalize climate action
- Support Net Zero commitments
- Support Net Zero commitments
- Drive measurable decarbonization outcomes across their supply chains
What Made This Work
What Made This WorkSeveral factors combined to make this engagement a clear success for the client and a strong demonstration of FinacPlus’s data services capability:
- Human-in-the-loop accuracy (100% manual)
The client mandated fully manual data collection—and FinacPlus leaned into this requirement. Skilled analysts carefully interpreted complex utility documents, ensuring precision that automation alone could not deliver.
- Human-in-the-loop accuracy (100% manual)
- Deep comfort with unstructured data
From scanned images to dense, non-standard PDFs, the team consistently navigated varied layouts, tables, and graphics across geographies and utility providers.
- Deep comfort with unstructured data
- Flexible, on-demand resourcing
With work volumes fluctuating month to month, the use of 2–4 trained freelancers enabled incremental scaling without compromising quality or turnaround time.
- Flexible, on-demand resourcing
- Strong quality governance
Multi-level reviews, clear escalation paths, and tight alignment with client validation rules ensured audit-ready, decision-grade data at all times.
- Strong quality governance
- Tight workflow integration
FinacPlus operated as an extension of the client’s internal team, embedding directly into supplier engagement and climate data workflows rather than functioning as a detached vendor.
- Tight workflow integration
Together, these elements created a resilient operating model that delivered speed, accuracy, and consistency—despite document complexity and supplier variability.
Engagement Snapshot
Engagement Snapshot- Delivery Model: Fully managed offshore support
- Resources: 2–4 skilled freelancers
- Resources: 2–4 skilled freelancers
- Hiring Approach: Incremental, demand-based scaling
- Data Collection: 100% manual (client-mandated)
- Data Collection: 100% manual (client-mandated)
- Time to Impact: Measurable results from the first month, with continuous improvement
- Time to Impact: Measurable results from the first month, with continuous improvement
Conclusion
This case study showcases FinacPlus’s strength in delivering scalable, high-quality ESG and climate data operations—especially where unstructured data, complex documentation, and supplier variability create real-world operational challenges. 
By combining domain-trained talent 
, rigorous quality controls 
, and a flexible operating model , FinacPlus enabled the client to scale confidently—while preserving the high data integrity required for credible emissions measurement and real-world climate impact 
Keywords
KeywordsSupply Chain Decarbonization, Supplier Engagement, Utility Data Collection, Image and Non-Image PDFs, Unstructured Data, Activity Data Validation, Verified Data, Electricity, Gas, Fuel, Water, Waste, Emissions Measurement, Climate Action, Net Zero, ESG Data Operations, Sustainability Platforms, Managed Services, Offshore Support
