Challenge:
In October 2022, a prominent US residential real estate lender, specializing in real estate debt, equity investments, and distressed opportunities, recognized the need for a robust back-office operation to support its rapid growth. Offering key products like Residential Transition Lending (RTL) and Business-Purpose Loans (BPL), the organization needed to strengthen its operational foundation and improve service delivery to loan originators nationwide.
They sought a trusted partner to handle essential back-office functions, including underwriting, asset management, collateral processing, accounting, table funding, and IT support.
Solution:
FinacPlus emerged as the ideal partner to address these operational challenges with tailored virtual back-office solutions. The engagement began with a single resource supporting asset management. Impressed by FinacPlus’s Backoffice efficiency and expertise, the client steadily expanded the scope of collaboration, leading to a team of over 20 seasoned professionals.
The partnership now encompasses:
Comprehensive Underwriting Reviews: Providing precise analyses and actionable insights for informed loan decisions.
Due Diligence Operations: Ensuring compliance with investor requirements and facilitating seamless loan trading processes.
Strategic Asset Management: Enhancing portfolio performance while mitigating potential risks.
Accounting and Compliance: Delivering full-spectrum support for financial management and regulatory adherence.
Technical Support: Providing dedicated IT resources to meet the client’s evolving technological needs.
FinacPlus’s approach to scalability and customization has been instrumental in enabling the client to shift its focus from operational bottlenecks to strategic growth. By establishing a high-performing and cost-effective operations hub in India, the collaboration has laid the groundwork for sustained business success.
Impact:
Accelerated Growth: FinacPlus has supported the client’s transformation into an industry leader by establishing a scalable and resilient operational structure.
Operational Streamlining: Our high-quality, reliable back-office support allows the client to focus on core business objectives.
Cost Optimization: The India-based operations have delivered significant cost savings without compromising quality, ensuring competitive efficiency.
Strategic Alignment: We continuously adapt to the client’s evolving needs, fostering a collaborative relationship that drives mutual growth.
Keywords: Virtual Process Services, US Private Lenders, Real Estate Investment Companies, Residential Transition Lending, RTL, Business-Purpose Loans, BPL, Underwriting, Asset Management, Collateral Processing, Accounting, Table Funding, IT Support, Due Diligence, Loan Trading, Back-Office Support, Scalable Solutions, Offshore Support, Real Estate Lending, US Real Estate Finance, Distressed Opportunities, Equity Investments, Real Estate Debt