Challenge:

In 2018, a rapidly expanding nationwide private direct lender, specializing in short-term fix-and-flip financing and long-term rental financing for real estate investors, sought to establish robust back-office operations to support its growth trajectory.  Backed by the booming economy and industry, the client needed reliable support to execute functions such as loan processing, underwriting, accounting, legal, servicing and Treasury.

Solution:

FinacPlus, recommended by an existing client, stepped in as a trusted partner to provide comprehensive virtual back-office process support.  Starting with a single resource assisting with underwriting, servicing, accounting, and processing, FinacPlus scaled its support to over 65 skilled professionals as the client’s needs grew. 

Our comprehensive suite of services now includes:

Loan Processing: Collaborating with onshore LO/LP in due diligence of the Loan Document.

Loan Underwriting: Providing in-depth loan analyses to ensure sound lending decisions.

Loan Servicing: Managing loan boarding, payoffs, defaults, and foreclosures.

Treasury Support: Preparing loan sizers and supporting the pooling and packaging of loan tapes for capital market transactions.

Accounting Functions: Delivering end-to-end support for financial reporting and compliance.

Legal Services: Communicating with title companies, reviewing title documents, and managing closing documents.

Technology Support: Developing and automating testing for in-house applications and creating new applications to expand the reach of loan products.

This partnership exemplifies FinacPlus’s commitment to fostering client growth and operational efficiency.

By delivering tailored, high-quality process support services, we have become an integral part of their journey to industry leadership, supporting their exponential growth in loan volume and expansion across multiple US states.  By aligning with the client’s evolving needs, FinacPlus has helped establish a scalable and efficient operations base in India.

Impact:

Scalable Growth: FinacPlus played a key role in establishing the client’s back-office operations and supporting their rapid growth into an industry leader, ensuring operational readiness at each stage.

Operational Excellence: Our services have enabled the client to focus on strategic growth initiatives while relying on accurate and reliable back-office support.

Cost Efficiency: The India-based operations have generated significant cost savings without compromising on quality.

Business Expansion: The client is now a recognized industry leader, growing its portfolio and investor base. They plan to further expand their resources in India, with a vision to have over 100 employees by 2026.

Keywords: Virtual Process Services, US Private Lenders, Real Estate Investment Companies, Fix and Flip Loans, Rental Financing, Loan Processing, Loan Underwriting, Loan Servicing, Treasury Support, Accounting, Legal Services, Technology Support, Back-Office Support, Scalable Solutions, Offshore Support, Real Estate Lending, US Real Estate Finance, Private Lending